How do I track my order?
Once your order ships, you will receive a shipping confirmation email with your tracking number and carrier details.
You can also track your order anytime by visiting our tracking page below and entering your order information:
👉 https://www.masonrydirect.com/apps/tracking
If you have trouble locating your tracking information, please contact our support team with your order number and we’ll be happy to assist you.
Do you offer free freight?
Yes, we offer free freight on orders over $2,500.
How long does shipping take?
Most orders ship and deliver within 4-8 business day.
Can I order in bulk or wholesale quantities?
Yes. We specialize in bulk and wholesale orders. Use our Wholesale Order form or request a quote.
Can you help me choose the right product?
Yes. Our team can review specs and recommend the correct product for your project.
Do I need an account to place an order?
No account is required. Creating one gives you access to exclusive pricing, reorder tools, and industry insights.
Who do I contact with questions?
Call (833) 246-3900 or email sales@masonrydirect.com.
